Terms & Conditions
Last updated: 9 October 2026
1. About these terms
These terms cover your use of arxendigitals.com and the services we provide. The website is run by Arxen Digital Solutions Ltd, trading as Arxen Digitals (“Arxen”, “we”, “us”, “our”). We are a company registered in Nigeria (RC 8922292), with our registered office at Block J, Plot 3, Ojulenla Family Layout, Off Ijoka Road, Akure, Ondo State, Nigeria.
By using this website you agree to these terms. If you do not agree, please do not use the site.
Any work we do for you will also be covered by a written proposal, quote or contract (a “Project Agreement”). If the Project Agreement and these terms disagree, the Project Agreement takes priority.
2. Using our website
You may use this website to find out about our services and to contact us. You must not:
- use the site for anything unlawful or fraudulent
- try to gain unauthorised access to the site, its server or any connected system
- introduce viruses or other harmful code, or attack the site in any way
- copy, scrape or reuse our content for commercial purposes without our written permission
- send spam or misleading information through our forms
We may suspend or change the site, or any part of it, at any time without notice.
3. Information on the website
The content on this website is general information about Arxen and our services. It is not professional advice for your specific situation. We try to keep it accurate and up to date but cannot guarantee that it always is. Prices, features and timescales shown on the site are a guide only, until they are confirmed in a written quote.
4. Quotes and Project Agreements
- A quote is valid for 30 days unless it says otherwise.
- Work starts once you have accepted the quote or Project Agreement in writing (email is fine) and paid any deposit due.
- The scope of work is what is set out in the Project Agreement. Changes or extra work requested later may affect the cost and timeline. We will agree these with you in writing before going ahead.
- You agree to give us the content, information, access and feedback we need, on time. Delays on your side may delay delivery.
5. Payment
- Unless the Project Agreement says otherwise, we ask for 70% of the agreed price upfront before work starts. The remaining 30% is due on delivery, before your website or solution goes live on your hosting.
- Invoices are payable within 14 days of the invoice date.
- Prices are in Nigerian naira unless the quote states another currency. Any applicable taxes, including VAT, will be shown on the invoice.
- If payment is late, we may pause work, and withhold delivery or handover, until the account is paid.
- Payments made for work already completed are not refundable. If a project is cancelled, you pay for the work done up to the date of cancellation, plus any costs we cannot recover.
6. Training courses
- Course places are confirmed once payment is received.
- If you cancel more than 7 days before a course starts, we will refund your fee or move you to another date. Within 7 days, fees are not refundable, but you may send someone else in your place.
- If we have to cancel or reschedule a course, we will offer a new date or a full refund.
- Course materials are for the personal use of attendees and may not be shared or resold.
7. Ownership of work
- Once you have paid in full, you own the final deliverables we create specifically for you, such as your custom website design, content and bespoke code, unless the Project Agreement says otherwise.
- We keep ownership of our own tools, code libraries, templates and know-how that existed before the project or are not specific to you. We give you a licence to use them as part of your deliverables.
- Third-party software, themes, plugins, fonts, images and services remain the property of their owners and are covered by their own licences. Any licence fees are your responsibility, unless included in the quote.
- You confirm that any content you give us (text, images, logos, data) belongs to you or that you have permission to use it.
- Unless you ask us not to, we may name you as a client and show the work in our portfolio, but we will never disclose your confidential information.
8. Confidentiality
We each agree to keep confidential any non-public information the other shares during a project, and to use it only for that project. This does not apply to information that is already public, or that the law requires us to disclose.
9. Hosting, support and third-party services
If we arrange hosting, domains, email or other third-party services for you, those services are also covered by the provider’s own terms. We are not responsible for outages or failures caused by third-party providers. Ongoing support and maintenance are only included if they are set out in the Project Agreement or a separate support plan.
10. Warranties and free maintenance
We will carry out our work with reasonable skill and care.
For 30 days after launch, we provide free maintenance on the work we delivered. This covers fixing faults, keeping software, plugins and security updates current, and making small content changes. New features, redesigns and extra pages are quoted separately.
Free maintenance does not cover problems caused by changes made by you or someone else, misuse, or failures of third-party services. After the 30 days, ongoing maintenance is available as a separate support plan.
Except as set out here, the website and our services are provided “as is”. We do not promise that they will be free from errors or interruptions, or that they will achieve specific business results.
11. Limitation of liability
- Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that the law does not allow us to limit.
- We are not liable for indirect or consequential loss, or for loss of profit, revenue, data or business opportunity.
- Our total liability to you in connection with any project is limited to the amount you paid us for that project.
- We are not liable for loss or damage caused by viruses or other harmful material that may reach your device through this website, or through any site linked from it.
12. Links to other websites
Our site may link to other websites, such as our social media pages. We do not control those sites and are not responsible for their content or how they handle your data.
13. Privacy
How we use your personal data is explained in our Privacy Policy.
14. Events outside our control
We are not responsible for delays or failures caused by events beyond our reasonable control. These include power or internet outages, natural disasters, strikes, government action, or failures of third-party providers.
15. Changes to these terms
We may update these terms from time to time. The version on this page applies when you use the site. The terms in force when you sign a Project Agreement apply to that project.
16. Governing law
These terms are governed by the laws of the Federal Republic of Nigeria. We will always try to resolve any dispute by talking first. If that fails, the courts of the Federal Republic of Nigeria, will have jurisdiction.
17. Contact us
Arxen Digital Solutions Ltd Block J, Plot 3, Ojulenla Family Layout, Off Ijoka Road, Akure, Ondo State, Nigeria hello@arxendigitals.com +234 706 694 7873