FAQ

Frequently Asked Questions

We build custom software, websites, web apps and portals, ecommerce stores and AI solutions. We also offer IT consultancy and hands-on training, and we take on contract and sub-contract development work for agencies and tech teams.

We’re based in Akure, Ondo State, Nigeria, and we work with clients across Nigeria, the UK and beyond. Most of our work is done remotely, with calls and regular updates, so where you’re located is never a barrier.

Every project is different, so we don’t use one-size-fits-all pricing. After a short conversation about what you need, we give you a clear, fixed quote before any work starts, so there are no surprises.

We ask for 70% of the agreed price upfront to begin work. The remaining 30% is paid on delivery, before your website or solution goes live on your hosting.

It depends on the size of the project. A simple website takes much less time than a custom business system. We’ll agree a realistic timeline with you as part of your quote and keep you updated at every stage.

We work in four simple steps. First, we learn about your business and goals. Second, we agree the scope and a fixed quote. Third, we design and build, sharing progress as we go. Fourth, we test, launch and support you afterwards.

Yes. Every project includes 30 days of free maintenance after launch. After that, we can continue supporting you with updates, fixes and improvements.

Yes. Once the project is complete and fully paid for, it’s yours, including the content and the code we write for you. We do reserve the right to show images of the finished project in our published portfolio. If you’d prefer we didn’t, just let us know and we can discuss a non-disclosure agreement (NDA).

Yes. We can refresh your current website, improve its speed and mobile experience, or rebuild it on a better platform if needed.

Absolutely. Our clients range from restaurants, law firms and care providers to churches and community organisations. We shape every project around your budget and goals.

Fill in our Start a project form, email hello@arxendigitals.com, or call or WhatsApp +234 706 694 7873. We’ll arrange a free consultation to talk through your project.

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Let's talk about your project

Tell us what you need and we will tell you honestly how we can help, what it will cost and how long it will take.

Your benefits:
What happens next?
1

We arrange a call at a time that suits you

2

We discuss your goals and requirements

3

We send you a clear proposal and quote

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