Frequently Asked Questions
What services does Arxen Digitals offer?
We build custom software, websites, web apps and portals, ecommerce stores and AI solutions. We also offer IT consultancy and hands-on training, and we take on contract and sub-contract development work for agencies and tech teams.
Where are you based, and do you work with clients outside Nigeria?
We’re based in Akure, Ondo State, Nigeria, and we work with clients across Nigeria, the UK and beyond. Most of our work is done remotely, with calls and regular updates, so where you’re located is never a barrier.
How much does a project cost?
Every project is different, so we don’t use one-size-fits-all pricing. After a short conversation about what you need, we give you a clear, fixed quote before any work starts, so there are no surprises.
What are your payment terms?
We ask for 70% of the agreed price upfront to begin work. The remaining 30% is paid on delivery, before your website or solution goes live on your hosting.
How long does it take to build a website or app?
It depends on the size of the project. A simple website takes much less time than a custom business system. We’ll agree a realistic timeline with you as part of your quote and keep you updated at every stage.
What is your process?
We work in four simple steps. First, we learn about your business and goals. Second, we agree the scope and a fixed quote. Third, we design and build, sharing progress as we go. Fourth, we test, launch and support you afterwards.
Do you offer support after launch?
Yes. Every project includes 30 days of free maintenance after launch. After that, we can continue supporting you with updates, fixes and improvements.
Will I own my website or software?
Yes. Once the project is complete and fully paid for, it’s yours, including the content and the code we write for you. We do reserve the right to show images of the finished project in our published portfolio. If you’d prefer we didn’t, just let us know and we can discuss a non-disclosure agreement (NDA).
Can you redesign or improve my existing website?
Yes. We can refresh your current website, improve its speed and mobile experience, or rebuild it on a better platform if needed.
Do you work with small businesses, churches and non-profits?
Absolutely. Our clients range from restaurants, law firms and care providers to churches and community organisations. We shape every project around your budget and goals.
How do I get started?
Fill in our Start a project form, email hello@arxendigitals.com, or call or WhatsApp +234 706 694 7873. We’ll arrange a free consultation to talk through your project.